faq

Directions can be found in our Driving Directions page at the top of the OVGH Web site. There, you will find detailed instructions from areas throughout the Pittsburgh area and also maps of both the campus and surrounding roads.

Free parking is available in the hospitals many designated patient lots. A designated drop-off area for patients is located at the main entrance of the hospital. Also, our new and expanded Medical Office Building parking lot will ensure you have a parking spot while visiting Ohio Valley General Hospital.

Ohio Valley General Hospital will issue citations to those who violate parking and traffic regulations.;

Ohio Valley General Hospital offers a free van service to patients having difficulty securing transportation to our facilities and services.  Call 412-777-6924 to make arrangements for this service. Learn more.

If you know the patient’s room number, call the Hospital’s main number at 412-777-6161 and the operator will assist you.

Any billing questions can be answered by contacting our financial counselors at 412-777-6130, Monday through Friday from 8 a.m. to 4 p.m. You may also contact the cashier’s office located on the first floor of the hospital at 412-777-6593.

You can visit the Find a Doctor section of this Web site for easy access to any of our physicians. The online directory allows you to search by specialty or last name.

Yes, Ohio Valley General Hospital offers a convenient patient pre registration system.

Here's How It Works:

• The patient or physician calls and schedules the appointment with the selected clinical area.
• Within 7 days prior to the appointment, a registrar will call the patient to pre-register.
• During the pre-registration call, the registrar will obtain and verify demographicinformation, insurance coverage, necessary authorization numbers, referrals and theprocedure(s) to be performed.
• On the day of the appointment, the patient reports directly to the clinical area and canskip the registration area.

Please call 412-777-6180 to pre-register for your inpatient procedures and lab work.

Yes, OVGH offers payment plans for outstanding patient responsibilities as part of its Ohio Valley Cares Financial Assistance Program.  Please call 412-777-6130 for more information on this program.

If you have a compliment, concern, question, observation or complaint - we want to hear from you! Your comments not only help to ensure that we continue to provide quality care, but they also allow us to recognize the efforts of outstanding individuals.

If you are pleased with the way services are provided or have a suggestion as to how we can better serve you, please make such comments directly to the involved employee, his/her supervisor or to the Hospital's Coordinator of Customer Service at 412-777-6297. We will gladly provide you with a feedback brochure where you can list your comments.

You can be assured that your comments, whether positive or negative, will in no way compromise your access to care at Ohio Valley General Hospital in the future. In fact, by expressing your concerns, you help to ensure that we provide the highest quality of care possible and continue to serve you to the best of our abilities. Remember, during your visit to Ohio Valley General Hospital, we strive to help you be as comfortable as possible while we meet your health needs.

For all non-emergency patients, Patient Registration is located on the second floor of the Hospital and also on the second floor of the Medical Office Building.  Click here for a list of Physicians and Physician practices at Ohio Valley General Hospital.

Please contact the marketing department at 412-777-6313 for hospital brochures, newsletters, physician bios or information on upcoming events.  You may also sign up for the hospital newsletter on the homepage of this Web site.